Returns will accept returns if you are not completely satisfied with your purchase. Please contact within 7 days of receiving your order with your details, a full description of the goods you wish to return and your order number, which can be found on your confirmation email, or packing slip received with your order. You will then receive a response with instructions on where to send the goods and a reference number to quote on your package.

Please ensure a copy of your invoice is posted back with your return package to Smile.

Please ensure that the items being returned are in the original condition they were received in, and have not been worn or washed. Returns that are not in original condition will not be accepted and you will be asked to pay postage to have it returned to you. will not refund postage costs, and return postage is thus at your cost. Sorry about that.

Returns may take 1-2 weeks to be processed; you will receive a notification email once the return is completed. For more finite information on returns feel free to contact us at

We aim to make you happy, so if you have any further questions, please shoot us an email and we will make sure we can do what we can.

Thanks very much.